Privacy Policy
At Beeline Cars London, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and protect your data when you use our services, available 24/7, through our website, mobile application, or other digital platforms.
Information We Collect
We may collect personal information, including your name, contact details, payment information, and other details you provide when booking a ride, registering for an account, or contacting our customer service team. This information helps us to provide our services efficiently and enhance your experience.
How We Use Your Information
The information we gather is used to process your bookings, handle payments, communicate with you about your rides, and provide customer support. We may also use your data to personalise your experience, send service updates, and inform you of promotions or offers that may be of interest to you.
Sharing Your Information
Beeline Cars London does not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who assist us in delivering our services. These third parties are required to maintain confidentiality and can only use your data as instructed by us.
Data Security
We have strong security measures in place to protect your personal data from unauthorised access, modification, disclosure, or destruction. Our privacy policy ensures that all payment transactions are encrypted and managed securely to safeguard your privacy and security at all times.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us understand your interaction with our website, enabling us to optimise its functionality and enhance your experience. You can adjust your cookie preferences through your browser settings.
Cancellation Policy
If you need to cancel a booking, you may do so without any charge provided that our vehicle has not yet been dispatched. However, if a vehicle has been sent to your location, a cancellation fee will apply, and you will be required to cover the payment for the booking. This policy helps us ensure that our drivers' time and resources are respected.
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have questions about this privacy policy, please contact our customer support team. We will address your requests promptly and in accordance with applicable data protection laws.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other legal and regulatory reasons. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting.
Contact Us
For any questions or concerns about our privacy practices, cancellation policy, or how your personal information is handled, please contact us at info@beelinecar.co.uk.